**Product Specifications:**
**Brand:** EDUP
**Model:** TV300M
**Description:** EDUP TV300M is a high-quality wireless network card designed for smart TVs, providing seamless WiFi connectivity with a transmission speed of up to 300Mbps. It features an RJ45 interface for wired connection and supports WiFi to Ethernet conversion, making it ideal for various devices with network ports such as TVs, game consoles, printers, and more.
**Features:**
- Easy setup and connection to smart TVs
- Supports WiFi to Ethernet conversion
- Convenient USB-powered design
- Signal coverage extension with relay mode
- High-speed 300Mbps wireless transmission for HD streaming
- Compact and space-saving design
- Comes with a 1m Ethernet cable for immediate use
**Common Issues and Solutions:**
1. **Driver Installation:** If the plug-and-play network card does not respond, insert it into a computer's USB port and install the driver from the CD that pops up.
2. **Driver Download:** Drivers can be downloaded from the official EDUP website or requested from online customer service.
3. **Customer Service:** EDUP provides pre-sales customer service for product inquiries and technical support during specified working hours.
**Customer Service Hours:**
- Pre-sales Customer Service: Mon-Fri (8:00-12:00; 13:00-21:30), Weekends and Holidays (8:30-12:00; 13:30-18:00)
- Technical Support: Mon-Fri (8:30-12:00; 13:00-21:30), Weekends and Holidays (8:30-12:00; 13:30-18:00)
For more information and support, please visit the official EDUP website at www.edup.cn.
